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Return Policy
Here's a cancellation and refund policy for Munna Kirana:
At Munna Kirana, we strive to provide the best possible shopping experience. However, we understand that sometimes you may need to cancel your order or request a refund. Here's our policy:
Cancellation Policy
- Orders can be cancelled before the cutoff time for same-day delivery (currently 2 hours before delivery)
- Cancellations can be made by contacting our customer support via phone or email
- Once an order is cancelled, we will refund the full amount to your original payment method
Refund Policy
- Refunds will be processed within 24-48 hours of cancellation or return
- Refunds will be made to the original payment method
- Refunds may take 3-5 business days to reflect in your account
Same-Day Delivery Service Cancellation and Refund
- If we are unable to deliver your order on the same day due to unforeseen circumstances, we will refund the same-day delivery fee
- If you cancel your same-day delivery order before the cutoff time, we will refund the full amount, including the delivery fee
- If you cancel your same-day delivery order after the cutoff time, we will refund the amount minus the delivery fee
Return Policy
- If you receive a damaged or incorrect product, please contact our customer support within 24 hours
- We will replace the product or provide a refund, as per your preference
- Returns are accepted within 3 days of delivery
Exceptions
- No refunds or cancellations will be accepted for perishable items (e.g., meat, dairy, fruits, and vegetables)
- No refunds or cancellations will be accepted for orders that have been prepared for delivery
Contact Us
If you have any questions or concerns, please contact our customer support at :-
Email :-
Contact Number :- +91-6203079932
. We're here to help!
